The 4 Audience Tones
ShipRelay generates substantively different changelogs depending on who's reading them. This isn't a simple tone slider — each audience gets different content structure, terminology, and emphasis.
Developer
- Uses technical language: API names, method signatures, configuration flags
- Includes specific file/module references from PRs
- Groups by system area (backend, frontend, infrastructure)
- Best for: Internal engineering teams, open-source project contributors, developer documentation
User (default)
- Plain language focused on what changed from the user's perspective
- Avoids technical jargon — explains benefits, not implementation
- Focuses on features and fixes that affect the end-user experience
- Best for: Product update pages, customer-facing changelog, in-app widget
Executive
- Outcome-oriented: what business value was delivered
- High-level summary — fewer items, more context per item
- Frames changes in terms of reliability, capability, and risk reduction
- Best for: Stakeholder updates, investor reports, executive briefings
Marketing
- Confident product announcement tone
- Emphasizes new capabilities and improvements
- Structures content for external communication (blog posts, newsletters)
- Best for: Product marketing emails, social media announcements, press updates
How to use
Select the audience tone from the dropdown above the editor before generating (or regenerating) a changelog. The default is "User."
Tip
You can generate the same release with different tones. Publish the "User" version to your hosted page, and copy the "Marketing" version for your newsletter.